Sales: 8:00 am - 6:00 pm Service / Parts: 7:30 am - 7:30 pm

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Covid-19

COVID-19 has affected us all.  Here at Windsor Ford we are working hard to ensure the safety of our customers as well as serve them throughout this pandemic in alternative ways. As the world fights off this virus we have implemented a handful of things for safety as well as to help those who are quarantining themselves throughout.

With so many visitors at our dealership on a day to day basis whether it be for service, taking test drives or getting parts we continue to ensure the highest standards and proactively work to create a clean environment.

Our dealership facilities are disinfected and cleaned during the day but receive a full clean inside every night. In response to the Coronavirus outbreak in Alberta we’ve taken more measures to expand our frequency on sanitizing our dealership.

We have recently added multiple hand sanitizing stations throughout our dealership to provide a disinfectant for your hands. Combined with the proper dispensers in our lavatories we’ve also started disinfecting areas in our dealership multiple times throughout the day.

For a full list of ways, we are implementing please continue reading below.

How Our
Service & Parts Department Is Operating

Our Continued Service to You:

 Any customers who have been out of the country in the past 14 days will need to rebook for a day in the future.
 During an appointment process, you will be asked if you've been in contact with anyone who's been out of the country in the past 14 days. If you have the appointment must be made 14 days from the date of their return.
 All Advisors & Porters are equipped with disinfectant wipes and cloths to clean keys, door handles inside and out, steering wheels, gearshifts and all buttons that come in contact.
 Social distancing is in effect
 When the work order is ready to be signed the pen will be cleaned before and after.
 All Technicians and Porters are currently wearing gloves at all times.
✅ We are currently working towards providing work from options for select staff members.

 

How Our
Sales Department Is Operating

6 MONTHS PAYMENT FREE At Windsor Ford. Windsor Ford and Ford are teaming up to offer customers a great 6-month payment free program. During this offer Ford Canada will cover 3 months of payments and then defer 3 months of payments on new 2019 and 2020 Ford models.

Our sales team is still open for business.  In order to protect and better serve our customers, we are offering options for reduced human contact touchpoints as well as the ability to purchase a vehicle fro home.  It's very simple on how you can get started.  Simply call us, email us, or your best bet is to visit our website and find a vehicle that best suits your needs.

To book a remote or virtual test drive click here.

Once you have found one get in touch with us and we'll start the following:

  • 6 MONTHS PAYMENT FREE At Windsor Ford
  • Walkthrough or digital/360 test drive via FaceTime, Skype or a Pre-recorded video.
  • If you like the vehicle we will schedule a remote test drive where we can bring the vehicle to you and will fully clean and sterilize it before and after.
  • If you have a trade-in we will work with our appraisal experts to get a complimentary or remote appraisal done.
  • If you are ready for purchase we will prepare the proper documents for you or schedule a face to face via video chat with one of the members of our finance team to start and finish the required financial paperwork.
  • Once purchased we will deliver the vehicle to your location fully sterilized and cleaned.

Windsor Ford's
Updated Hours & Updates

For the latest on COVID-19 please visit
https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

https://www.alberta.ca/coronavirus-info-for-albertans.aspx

If you are experiencing symptoms please start by visiting the Alberta Health website to take their online assessment
https://myhealth.alberta.ca/Journey/COVID-19/Pages/Assessment.aspx

As of March 18th, 2020 we have updated our current business hours per department.

Service & Parts

Monday - Saturday 7:15 AM - 5:00 PM
Sunday CLOSED

Sales

Monday - Saturday 8:00 AM - 6:00 PM
Sunday CLOSED

If you have any questions or concerns about visiting Windsor Ford or need information on previous purchases, future purchases, service work or parts please don't hesitate to contact us by:

Phone: (780) 532-9550
Email: [email protected]

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